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Free Self-Check Guide

Washing Machine Not Working? Try These Checks First

Before you book a repair, a couple of quick checks can sometimes solve the problem in minutes — or at least help our engineer diagnose it faster.

Washing Machine repair by Ipswich Appliance Repairs

4 Things To Check Yourself First

These simple checks take a couple of minutes and could save you a call-out — or help our engineer diagnose the fault faster if you do book a repair.

1

Clear The Drain Filter

Most washing machines have a drain filter behind a small flap at the bottom-front of the machine. Coins, hairpins and fluff collect here and are a very common cause of a machine not draining or spinning.

2

Check Pockets Are Empty

Tissues, coins and small items left in pockets can jam the pump or drum, cause noise, or trigger an error code. Always check pockets before starting a wash.

3

Check The Load Is Balanced

A heavy, bunched-up load (like one duvet or a few towels) can throw the machine off balance and stop it spinning properly. Try redistributing the load evenly around the drum.

4

Check The Door Is Closing Fully

Most machines have a safety interlock and won't start — or will stop mid-cycle — if the door isn't closing and latching properly. Check nothing (like clothing) is trapped in the seal.

Still not working after these checks? That's completely normal — it just means the fault needs a proper diagnosis. Give us a call with the brand, model and what you've already tried.

Still Need Help With Your Washing Machine?

Call now and ask for the fixed price repair offer, or book online and we'll call you back.