No Hidden Fees. No Hourly Rates That Spiral.
One simple price list for every brand — choose the speed you need. Parts are always quoted separately at trade price.
Callout, diagnosis & repair
Booked and assessed within 72 hours. Parts added to your bill separately.
✓ Written quote
✓ 6-month parts & labour guarantee
✓ Genuine parts sourced
Book StandardCallout, diagnosis & repair
Booked and assessed within 48 hours. Ideal when you need it working this week. Parts added to your bill separately.
✓ Priority slot
✓ Written quote same-day
✓ 12-month parts & labour guarantee
Book PriorityCallout, diagnosis & repair
Booked and assessed within 24 hours. When it cannot wait. Parts added to your bill separately.
✓ Same-day engineer slot
✓ 12-month parts & labour guarantee on this repair
✓ Plus 12 months labour cover on any other repair to this machine (parts only, if needed)
Book Same-Day / Next-DayBooked Priority or Same-Day but we cannot make that slot? Your price automatically drops to match the service level we actually deliver — you never pay for speed you did not get. Parts quoted separately at trade price. Repair-or-replace advice is always free over the phone.
Not Ready For A Full Booking?
Two lighter-weight options:
Video Call Diagnosis — £19
Show us the fault over a video call and get expert advice on the spot — ideal for simple faults or a second opinion before booking an engineer.
Book A Video CallCall Out Visit — £39
Just want an engineer to come and take a look? Book a standalone call out — deducted from your repair cost if you go ahead.
Book A Call OutWhen Repair Usually Makes Sense
- The appliance is in good general condition
- The likely repair is much cheaper than replacement
- It is a good brand or built-in appliance
- The appliance has not had repeated major faults
When Replacement May Be Better
- Several major faults are present at once
- The appliance is very old or badly worn
- The cabinet, drum or structure is damaged
- You were already considering upgrading
Map: Ipswich Service Area
Appliance Repair Costs Ipswich FAQs
How much does a repair cost?
We offer three simple fixed-price service levels: Standard £79 (within 72 hours), Priority £99 (within 48 hours), and Same-Day/Next-Day £129 (within 24 hours) — all covering callout, diagnosis and repair labour. Parts are quoted separately at trade price.
Is labour included?
Yes. Labour is included for qualifying repairs.
Are parts included?
Yes. Standard parts are included for qualifying repairs.
What if you don't hit your promised slot?
Price drops if we don't hit your promised slot.
Need A Repair?
One simple price list. Parts quoted separately. Price drops if we don't hit your promised slot.